Trouble ordering online?
Several customers complained
that the PayPal shopping cart was not working properly when they
tried to order. If that's your issue, here are some
suggestions to overcome the problem.
Cart" and "View Cart" buttons are slow to
When I click Add to Cart there is a long wait.
These button images come from PayPal.com's web server over
an https:// secure connection. Likewise, after you click
the button, the next screen arrives over an https://
connection to PayPal. Please allow more time, as the
connection to PayPal is encrypted for your security and
Cart" button does not appear.
Our shopping cart is hosted by PayPal.com. If your
browser temporarily cannot access the PayPal domain, the
"Add to Cart" button would not appear, or when you
click it you might see an error. If this is your
problem, please try again later! Many internet
connectivity problems are resolved simply by retrying. If
you use an ad blocker, check its settings; is it blocking
paypal.com? Turn of the ad blocker temporarily, or
try a different browser.
Cannot complete order
Error when I try to Check Out.
The shopping cart uses a cookie to remember who you are
and what you ordered as you navigate through several
screens. Configure your browser and/or firewall to allow
session cookies, or at least allow the one from paypal.com for
the duration of the order process. Click your browser's
Help button and search for help on cookies if you don't know
how to do this.
Where do I enter my
Several international customers complained that the
Shipping Address field did not appear, so they did not
know where to type their address. We think this
might be a temporary glitch with the PayPal service. You
can always use the Special Instructions field to write in your
address or anything else we need to know to ship your
book. Or email
us and we'll make a note of any special instructions
emailed to us.
I give up! I don't
want to use PayPal. No problem. We accept prepaid
orders by postal mail. The printable
order form tells where to mail your check.
Do not send us your credit card number, as we have no way to
We accept orders only two ways: (1) online via PayPal,
(2) by mail with a check or money order.
We do not accept electronic bank drafts or electronic funds
We do not do business by telephone.
Something else is
us. We usually answer email immediately.
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